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Research on the interior design strategies of designing Taiwan’s Hotels with universal design ideas


This thesis explores the possibilities of designing hotel spaces with Universal Design ideas to provide environment-friendly spaces for all people including ordinary adults, temporarily disabled people, and vulnerable groups such as the elderly, children, physically and mentally handicapped. The research has been processed through following steps: first, the literature discussion of Universal Design and its design gudlines as well as the case studies of universal design hotels in Taiwan and in other countries to build the fundamental research materials; second, the comparative analysis of universal design strategies within study hotels to provide universal design references for designing hotel public spaces and barrier-free-guestrooms.


We are in the epoch of aging population and of borderless traveling. Accessible design has been one of the major trends within traveling related industies such as aviation industries and public transportation industries. However, hotel industries have stayed at the starting point of barrier-free concerns to only qualify the government regulations. In Taiwan, hotel industries should step into more positive concerns to provide more user-friendly environment and services for travelers of all generarions, in ordre to maximize their profits.


This study has employed three research methods inculding qualitative research, field study and in-depth interview. It is developed through following three stages.

  1. First stage: Building the research and analysis content through literature review, analyzing hotel space programs and in-depth interviews.
  2. Second stage: Constructing field-study basis for investigating hotel interior spaces, open spaces and barrier-free-guestrooms by combing PPP Evaluation Index and inclusive design guidelines of Scandic Hotel.
  3. Third stage: Comparing the universal design strategies between five taiwan’s hotels and Scandic hotel through hotel field studies.


This research developes following three conculsions:

  1. It is lack of user-friendly equipments in hotel public areas, including signage system design, night lighting, barrier-free door-bell and automatic push plate of entrance in these five study hotels.
  2. The design of barrier-free-guestrooms is lack of equipments such as connecting doors to an adjoining room, height at 1200mm peephole, visual fire alarm and height adjustable beds in these study hotels.
  3. The in-depth interviws discover that taiwan’s hotel managers and tourists are lack of recognition of “universal design” . The government should strengthen the ideas to create barrier-free hotels for all people.




Keywords:Universal Design, barrier-free design, user-friendly environmental design, interior design

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